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Testimonials

    

General

"I am perfectly satisfied with the way the case was handled. My solicitor was very efficient, easy to communicate with and was very clear on what the outcome would or could be and who worked well."

 

"Thank you so much. We needed your help and support in such a vulnerable time in our lives."

 

"I cannot fault my experience with Johnson Astills. Throughout this difficult time I was made to feel secure, supported and validated - money can’t actually buy these things."

 

To Care & DV Teams: “Couldn’t recommend them anymore, all of the team are lovely and if they're involved then you are in safe hands. I fully trust they had my best interests and at my really most stressful and worst times they have been there supporting and helping none stop to get through everything. They really helped me feel relaxed, put my mind at ease and focus on what I needed to."

 

"I found EJA a very helpful practise - good value for money."

 

"Johnson Astills give great service"

 

To Kirsty Gasson: "A huge thank you for attending the English Martyrs Careers Event today – the pupils certainly kept everybody busy! Your time and support in imparting your knowledge is very much appreciated."

 

To Jane Hinds: "Had checked out two other Solicitors in the area and was not very impressed. It was like a breath of fresh air walking in to Johnson Astills."

 

"Just wanted to say a massive thank you. You have helped to change mine and the boy’s lives."

 

"Thanks for all your help and advice over the last month. The divorce and financial settlement have been managed by you in a really stress-free and supportive manner, and I really could not have expected more from you. Thank you."

 

"Thank you for all of your assistance, sound advice and excellent judgement. If I did need to use a Solicitor in the future, I would be more than happy to use you and also recommend you to anybody that needed family advice."

 

"The Family Team was fabulous to work with - professional and attuned to my needs and alert to any potential pitfalls without swamping with the detail. Made a difficult time for me stress free as far as the legal side was concerned. Thank you."

 

"Thanks for all your support throughout this whole stressful time - your calm, professional approach has been a huge help." 
 

"I just want to thank you for all of your hard work and for making my dream a reality."

 

Family

To Emma Mitchell: "Thank you for all your fantastic service and the support over the last 18 months in reaching this conclusion Emma. I am very grateful for your experience and patience (at times!) to achieve this outcome which will be of huge benefit moving forward. Should anyone I know require your services, I'll be sure to recommend Emma Mitchell & Johnson Astills." 

 

To Emma Mitchell: "Thank you for all of your hard work and support. You really are the best solicitor in the country. I was told you were and it was true. Thank you so much."

 

To Emma Mitchell: "I was very pleased with the outcome of my case and I know for sure that the success was mainly due to Emma’s in-depth knowledge and fantastic customer service. Definitely a 5* experience. I would have no hesitation in using Johnson Astills again and would strongly recommend to my friends and family."

 

To Emma Mitchell: "I just wanted to convey my heartfelt thanks for all your efforts over the last nearly 4 years. I am truly thankful."

 

To Emma Mitchell: "I would like to thank you for all the support you have given me during my divorce. You and your team helped me through the darkest time for my children and I."

 

To Emma Mitchell: "Continue with the excellent service you currently provide. Emma Mitchell is brilliant!"

 

To Sharon Percival: "Great service, friendly and approachable."

 

To Emma Mitchell: "Excellent service."

 

To Emma Mitchell: "Thank you so much for all your help and support. Emma was fantastic and someone I would definitely recommend. You made a difficult time easier and manageable."

 

To Sharon Percival: "I was personally recommended to Sharon Percival and impressed from day one – thank you."

 

To Emma Mitchell: "My divorce has been the most distressing experience of my life but Emma Mitchell’s efficient expertise, commitment and understanding helped me enormously through the process. I am forever grateful!"

 

To Emma Mitchell: "You guys are great!! You were all brilliant."

 

To Sharon Percival: "The service was very good and I am happy with your service. Many Thanks."

 

To Emma Mitchell: "Service provided was empathetic, sensitive, honest and realistic."

 

To Emma Mitchell: "Emma gave me an excellent introduction to the service and kept me well informed."

 

To Sharon Percival: "An excellent and professional service provided by Sharon. She had a friendly approach to her work and was very good at all times in reassuring my daughter. Many Thanks."

 

To Emma Mitchell: "Thoughtful, proactive, responsive and friendly.”

 

To Emma Mitchell: “Emma provided an outstanding service, personal but professional. I am so very grateful. Thank you.”

 

To Emma Mitchell: "I wanted to say a huge thank you for your work and support on my divorce. From the very beginning I liked the fact that you made me focus on facts and not emotions, yet you showed empathy which I appreciated. I honestly can not thank you enough for your advice, council and patience. I also liked your kick ass emails to my ex-husband’s solicitor too, which entertained me. It’s been a journey but we did it! Thank you." 

 

To Sharon Percival: "My solicitor was kind and understanding, knew what she was doing and did it very well. I would 100% recommend Sharon and use her services again if required."

 

To Emma Mitchell: "Emma was excellent - professional, focused and kicked ass when required!"

 

To Emma Mitchell: "I would highly recommend Emma to others, She has remained extremely professional and prompt at dealing with all my emails and phone calls on the same day! She got to know and understand me and my situation so quickly and also was able to read the needs of my ex-husband! She remained calm with me throughout even when I succumbed to outside demands against her advice and I couldn't be more grateful. She really is a very wonderful lady. Thank you Emma."

 

To Emma Mitchell: "You have been my constant, a voice of reason, and unbelievably kind to me in my darkest days. I shall never forget. Thank you so very much. I wish you all the very best."

 

To Sharon Percival & Rhian Williams: "I just wanted to say sorry I didn’t get the chance yesterday as emotions were all over the place but I just wanted to thank you for all your help and support. Not only have you provided excellent legal advice and work, you have also been a wonderful support in understanding my son’s needs and best interests. With your expert knowledge in domestic violence you heard me and made me feel like I had a voice. Not many do, so for that I will be eternally grateful. I would just like to add a special thanks to Rhian too as she also has been very supportive when you have been unavailable.​"

 

To Sharon Percival: "I would just like to say a big thank you to you for acting for me, it has been a pleasure."

 

To Sharon Percival: "I have just popped in to say THANK YOU to you and your team for all the hard work that I have handed to you all.  Please forward my humblest of gratitude to the Barrister on Monday they were amazing in court. I appreciate the time you take out from your busy days to help me. I’m grateful for all of your help and continued support. Thank you for caring and supporting me wholeheartedly. The role you play in my life is invaluable. I’m grateful for all of your help and continued support."

 

To Sharon Pervical/Bethany Gray: "You were very kind and understanding with the fact I didn't have the Internet. I was very happy with all the information you gave me. I felt very much at ease in the office. Thank you so much." 

 

To Sharon Percival and Bethany Gray: "Thank you so very much for all your hard work and professional approach. You've both been amazing. I wouldn't be where I am now without your input and knowledge. All the best for the future." 

 

Child Care

To Kirsty Gasson: "I’m just texting to say thank you for all your help with everything, I am so grateful for what you have done for me. I’m so happy it has gone the way we have wanted it to go. Thank you."

 

To Gemma Curtis: “Thank you so much for today. You did the best job you could. I really do feel you represent me and my emotions well.”

 

To Gemma Curtis: "I would like to say thank you to you Gemma for all your help and honesty while working on my case. I appreciate all the help and advice you have given me since your involvement, and would use you again if needed in the future."

 

To Gemma Curtis: "Gemma, thanks for today, you’re an absolute star for being there for me. I’ll never forget what you’ve done for me. From the bottom of my heart thank you for everything."

 

To Gemma Curtis: "Thanks for court yesterday, you are amazing at your job and I am glad you're my Solicitor."

 

To Emma Stanbanks and Julia Shaikh: "thank you very much for all of your help through the court proceedings, you were absolutely amazing. Both yourself (Emma) and Julia were extremely helpful and professional, answered all questions and queries I had as there was a lot I didn't understand about the proceedings. You both eased my mind and worries and even after the proceedings had ended you were still extremely helpful."

 

To Julia Shaikh: "I would like to say thank you for all your hard work and support over the last year and a half. We could not have got though this if is was not for all the wonderful helpful people we have met along the way and we consider you one of them. Could you please say thank you to Claire on your reception as well please. She always met me with a happy smile and a conversation and I would like her to know on days when I felt really sad it truly helped. Thank you Again."

 

To Emma Stanbanks: "Thank you so much for all your tremendous hard work on my case. The past 16 months has been made so much easier with you as my solicitor."

 

To Emma Stanbanks: "Emma, thank you for everything you have done for me and supporting me for 6 years from the start till the end, I could not have done anything without you. I remember when I was so shy when I first met you and would hardly speak but now, I have grown with your support you have helped me for all this time and have been the best solicitor for 6 years. Thank you for supporting me with the court cases and representing me. I could not have of done these things without you by my side. Thank you for all your hard work and for working with me. You have helped me realise that things are ok and help me get to where I am today. Thank you for all your help and support and comfort you have given me when I needed it most. Thank you for supporting me when I have felt upset and I have sent you messages you've always been there to answer them and reassure me I appreciate everything you have done because I couldn't of done it without you. You are someone I will never forget. I will keep in contact and keep you updated of how things are. Thank you for everything."

 

Dispute Resolution 

To Laura Anderson: "Laura Anderson and her staff were excellent."

 

Conveyancing

To Jane Hinds: “Whilst selling our old house and purchasing land on which to do a self build, Jane gave us good advice and ensured that all the documentation was in order, she was always a pleasure to deal with and nothing was too much trouble.”

 

"People are the first to complain when things go wrong, but never acknowledge and recognise great service in the same way. You have been exceptional in handling my conveyance flawlessly, and have ensured there was no stress transferred to me throughout the entire process."

 

"Professional services delivered."

 

"Thank you for all your help and support through this transition. Keep up the great work!"

 

"On behalf of my family, I would like to thank you for the support and guidance in purchasing our new home."

 

“Thank you so much for your assistance with our purchase. We were once again impressed with the level of your service and will definitely continue to use your services for our future purchases. We will also be recommending you to friends and family.”

 

"A big thank you for all you have done with regards to the purchase. As you know the timing was difficult for me with Mum being in hospital and I very much appreciated your patience and understanding through the process. We are very happy with how things have turned out. Thanks again and here's wishing you all the very best for 2019."

 

"Excellent service, friendly staff and very helpful."

 

"We would not use any other Solicitors."

 

"I wanted to say a very big thank you to you for dealing with this matter and the way that you dealt with it. Always very calm, supportive and felt I could always contact you with any query and could trust you with everything. I know it wasn't easy for you at times but you made it easy for me. I am so appreciative of all you did."

 

"Excellent service - many thanks for being so patient."

 

"Thank you for sending all the information so quickly in respect of the completion of the sale. Thank you for dealing so professionally with the matter particularly in the current difficult circumstances."

 

"First Class Service: good advice throughout house sale, prompt attention and polite, friendly staff." 

 

"Thanks very much for all your help, you've been first class all the way through!"

 

"they were brilliant! They explained everything so well that even someone with no experience could understand. Every step along the way they helped and went above and beyond to make the journey easier. They made my wife happy! Thank you so much."

 

To Gina Payne: "Thank you for your work on the conveyancing of the sale of my late mother’s house.  I realise it was relatively straightforward situation, but I have not had good experience with solicitors in the past. Everyone I spoke to was friendly, efficient and got the job done.  I will recommend you to other people looking for solicitor services."

 

Wills and Probate

To Jane Hinds: "Thank you Jane for being so helpful to my parents at a time of some distress to the family. You were so calm and approachable with them and explained matters to them carefully and sensitively which provided us all with such reassurance."

 

"Everything was done in a very friendly and professional manner at a difficult time for the family."

 

To Jane Hinds: "The best solicitor I have ever worked with"

 

"I would like to convey my thanks and appreciation for providing an excellent service to my mother, and would highly recommend to others."

 

To Jane Hinds/Veronica Camp/Anne Berry: “Many thanks for all your help and kindness towards our family.”

 

To Jane Hinds: “Thank you so much Jane you have been wonderful, making a difficult situation easier to cope with. Also, a big thank you for your continued concern. I have been lucky to have found you. With love and best wishes.”

 

To Jane Hinds: “Thank you for all your help and support during difficult times.”

 

To Jane Hinds: "A personal note to thank you, and also, your Secretary, Veronica, in the preparation and execution of my Will. I can now enjoy my holiday in Norfolk and perambulations this Summer with peace of mind!"

 

“Now that everything is finalised, I would like to congratulate the Wills & Probate Team and the Company for your professionalism. My phone calls and e-mails were always answered promptly and everyone has always been helpful and friendly, which was very important to me. It’s been a pleasure to work alongside you all. You are very efficient at your jobs.”

 

To Jane Hinds: “I want to send my sincere thanks for all your excellent work completing my Will and then obtaining the Powers of Attorney for me. Thank you for all your advice and thoughtful consideration and for all the work entailed. Please give my sincere thanks also to your staff for their part in this. I am very grateful, and it is so good to know that, when needed, these matters will be dealt with so well. I would also like to thank you and all in your office for their kind help and consideration when I have been in to see you. I feel that I shall have you as a friend for advice and help in future. I was sad to lose the Astill family and after them, Rosemary, but I feel perfectly at ease with you and know that such important issues are in such good hands. My sincere thanks and very best wishes.”

 

To Jane Hinds: "I wanted to thank you for the efficient and helpful way in which you have attended to the finalisation of the Estate of my late husband. It has been very reassuring to have you so available and responsive to all the queries that have arisen. Thank you!"

 

To Jane Hinds: "Thank you very much for your persistence and thoroughness in dealing with the complexities of my late aunt's estate. What had initially looked very straightforward turned out to be far from it and i am very grateful that you were able to negotiate with the charities to a satisfactory result."

 

To Jane Hinds: "I thank you for your perseverance and the very professional way you handled my Aunt's will. I always felt you put her best interests first."

 

To Jane Hinds: "It has been a long haul but now that the administration of the estate has at last been concluded, we would like to thank you and your team for all your hard work, advice and support during all the various stages involved in administering the estate.

 

To Jane Hinds: "Thank you very much for all of your assistance during the past year and for being so patient with me."

 

"Truly excellent service by Wills & Probate Team, who explained things sensitively and clearly."

 

"An efficient and friendly service which dealt very well with my needs on this occasion."

 

"Excellent!"

 

"Everything was done very professionally, no complaints."

 

"Very pleased with it all. The Wills & Probate Team are very lovely people."

 

To Jane Hinds: "After the death of my wife using Solicitors is daunting. Jane and staff made me feel comfortable and reassured. I thank you all for your help."

 

To Jane Hinds: "Jane provided a good level of service, helping us to understand the information."

 

To Jane Hinds: "Excellent. Very professional."

 

"The Wills & Probate Team have done an excellent job as always, I'm really grateful to you all for helping me to think through my proposals and ensure that the final result made good sense." 

 

To Jane Hinds: "Jane was very helpful and supportive to a newly widowed and bewildered person."

 

To Jane Hinds: "Excellent. Very professional."

 

"Perfect service, Thank you."

 

"I would like to send a heartfelt thank you for your expert help and warm service."

 

To Jane Hinds: "We cannot suggest any improvement, Jane was excellent in her advice."

 

To Jane Hinds: "The best solicitor I have ever worked with."

 

To Jane Hinds: "Jane Hinds was so informative, patient and kind listening to our complex problems - Many thanks Jane."

 

To Jane Hinds: "Jane Hinds makes everything easy to understand and is a very pleasant person."

 

"I would like to thank teh Wills & Probate Team, as I think I would still be waiting for my Aunt's probate without all their help."

 

To Kirsty Gasson: "My husband and I recently updated our wills and despite restrictions during Covid 19 and our very limited experience with social media we found the whole experience with Johnson Astills solicitors, but in particular Kirsty Gasson, to be a very positive one. Kirsty was extremely patient throughout our correspondence and explained procedures very clearly. We were guided through a complex process with care and extreme professionalism but also with friendliness and humour which made the whole process as relaxed as it could possibly have been. We were able to meet face to face for meetings and felt comfortable with the procedures put in place to comply with Government guidelines. We cannot recommend Johnson Astills solicitors highly enough."

 

To Kirsty Gasson: "We were very pleased with the service that Kirsty provided for us.  Her communications were clear, detailed and delivered on the time scale that we expected.  Kirsty provided us with updates on progress and ensured we understood the stages in the process of obtaining completion of the Deed of Variation. We were satisfied with all of our contacts with Johnson Astills and would recommend that our family and friends use the company.  It is likely that we will be asking Kirsty to quote for some further work in the near future."

 

To Jane Hinds: "For me the service was perfect."

 

 

To Kirsty Gasson: "Friendly, clear, efficient quick service."

 

 

To Kirsty Gasson: "Didn't have to wait long for an appointment and the whole matter was dealt with within 2weeks. Everything was clearly explained and any questions I asked were answered in a clear way that I understood. There is nothing I would change. The staff I has dealings with were polite, helpful and professional." 

 

"We would like to take this opportunity to thank you, the Wills & Probate Team, for all the work they have been doing on our behalf. We would appreciate it, if you could pass our thanks to your colleagues too. Kirsty Gasson, Laura Cotton, Katelyn Isliker and Bhavika Mistry have all been of great help in relation to the legal matters of my mother's estate."

 

To Kirsty Gasson: “Thank you very much for your help. You are a star!”

 

Crime

To Helen Johnson: I would highly recommend Johnson Astills Solicitors. Helen Johnson was extremely supportive from the first initial meeting in her office, where she immediately put me at ease. Over the past 18 months she has  supported and represented me through a very difficult court case. Her passion, knowledge and humanity was outstanding to both myself and my family. My heartfelt thanks for every thing that you and your team have done.

 

To The Firm: "Been with firm for years. Fairness, honesty, good service. If asked about legal reps, I always give them Johnson Astills address/phone number. I know people have used these services and were happy."

 

To Helen Johnson: "I just wanted to thank you so much for the work that you did on my brother’s case along with the other staff members at your firm. I just want you to know that you’ve bought light and happiness into my whole family’s lives again, and none of us can begin to thank you enough and nothing we say can really express the joy in our hearts and the appreciation we have for you. Our family will always be in debt to you for bringing him home quicker than any of us could’ve ever hoped. In case I don’t get the chance to come to the office and thank you properly, thank you so much for everything you have done for my brother. My dad is singing your praises. Again thank you so so much for everything. I’ll never forget what you did for my family."

 

To Michelle Harding: "Couldn’t pick fault. Very helpful, couldn’t have done it without you."

 

To Olivia Peck: "I am sorry that I have not had the chance to attend the last two hearings nor have I had the chance to personally thank you, Ali, and Grainne for the hard work and effort you have put in to return my son back to his university course."

 

To The Firm: “I take this opportunity to thank you once again for your great support to me and my wife during a very traumatic time, and also your more recent kindness. I was entirely satisfied with the service provided by Johnson Astills. I would like to make special  mention of the Crime Team, who was not only highly competent, well informed and the provider of excellent advice and information, they were also sensitive, very approachable, understanding and client focused.”

 

"I'm really pleased with the result and really grateful to you and your colleagues that had helped and advised me. Thank you again for your help."  

 

To Olivia Peck: “Thank you so much for your help and support.”

 

To Michelle Harding: “Please could you pass on my huge thanks to Michelle for her support with the drink driving case. We all appreciated her experience, honesty and guidance during our initial meeting and yesterday at Court her expertise was invaluable. It was a difficult day for us all and having Michelle there made it a lot less stressful. I was very impressed with Michelle’s mitigation and argumentation which I am sure resulted in not getting the maximum driving ban possible. In the nicest possible way, I hope we don’t need to meet again. But rest assured if ever we, or any of our peers need legal support, we know where to come. Huge thanks again.”

 

To Helen Johnson: “Thank you so much for being the steady hand on the tiller throughout. You’ve been fantastic!”

 

To The Firm: "I'd like to let you know how blessed I feel to have met you and how completely impressed I am with everything you did for me. From the off the Crime Team showed confidence and professionalism, filling me with confidence in their ability to represent me and my interests. I felt the Crime Team went out of their way to do everything they could to keep me informed and communicated everything required. It was most definitely a trying time for myself and my family, your advice helped greatly."

 

To The Firm: "Thank you so much for all your help with my case and my time at the police station. It is greatly appreciated. You were very professional, but kind and caring too. You were thorough and I felt you had 100% focus on me even at 2.00am! Thank you so much again."

 

"I would also like to take this opportunity to thank you for your attendance when I was questioned under caution by the DWP. Your presence was extremely appreciated. Thank you."

 

To Helen Johnson: "The family and I just wanted to pass on our sincere thanks to you and Helen for all the work you’ve put in during this case. I know my questions and worries were always loaded onto you and I really appreciate how you helped. We did get the right decision and we are just so very grateful that you fought for X as you did." 

 

"Thanks - I really appreciate all your help with this and the support and care you have showed towards me throughout."

 

"The level of service from Johnson Astills was excellent."

 

"I found it easy to make contact. Level of service was excellent from Johnson Astills". 

 

To Helen Johnson: "Your team is great, best teamwork, great company". 

 

"Just wanted to touch base and say thank you for your help throughout my investigation. I was continually reassured and felt my case was handled as it should. Please thank the Team for me, theyprepared me really well and stood up for me a few times in the interview". 

 

To Helen Johnson: "Thank you so much Helen for all your hard work and the dedication that you have shown to my case. You have worked tirelessly on my behalf and your expert knowledge and competence both in preparing my case and throughout the court trial enabled me to get the rightful verdict. Your expert knowledge and guidance and your exceptional skills in court was so reassuring. I will never be able to thank you enough for what you have done for myself and my family but i will be forever grateful to you, for giving my life back to enjoy once again. Our eternal thanks and kindest regards." 

 

To Olivia Peck: "I just wanted to write to you to express my gratitude for all your help. Although I still need time to move on from what has happened. You helped us get our son back and helped us to get our own lives back. We appreciate all the work you put into this case. I will never forget the reassuring looks and glances you would throw my way and that kind smile you would give to show it’s ok don’t worry. The first time we met you put us at ease you were always calm and actually listened even though you may have felt at times we were rambling on about the same thing. How can I begin to tell you what you truly mean to me and my family. There are no words. You were so much more than our solicitor. You were a friend and now you feel like family. Yourself and Mary mean the world to me and my family and we will never forget your commitment and kindness. We will never forget you."

 

To Helen Johnson and Olivia Peck: "I wanted to say thank you again for everything you have done for me. Not only for your professionalism and skill, but also for the patience and kindness you both showed to me. I am just so grateful to you for giving the chance to rebuild my life. Thank you!”